Delivery

We want you to be enjoying our products as soon as possible, so we always do our best to ensure you receive your order promptly.
Standard delivery (3-5 working days) £4.99
(working days do not include public holidays)

Next working day delivery £9.99

Please note: The law says that an adult must be present for all alcohol deliveries.

Dispatch

Orders received before 2pm will be dispatched that same day.
Orders placed on a Friday evening or during the weekend will be dispatched on the following Monday.

Packaging

All our orders are secured within a packaging air cap and safely packed in a bio-degradable box marked fragile.

Returns

Faulty Goods

Perfection is something we strive for here at Pilgrims but in the unlikely event that you receive a faulty product, we’ll offer you a replacement free of charge or a full refund. All return requests must also be sent to [email protected] with reason for return.
If a breakage in transit occurs or you receive a faulty product. A photo of issue must be taken immediately and sent to [email protected]
Agreed refunds will be made to the debit or credit card you used with us. We’ll process the refund to you on the day we receive the goods you’re returning.

Standard returns

You have up to 14 days to change your mind about anything you buy from us (the returns period) for a refund or a replacement.
All returns of products for non-supplier issues (supplier issues such as transit breakage, wrong product or faulty product) will be refunded at cost of goods not including delivery.